I dealt directly with MHIAA and the whole process from purchase to install was seamless. He then advised my claim would be passed through to the local Service Agent in Bendigo. This is why they are the perfect … I'm sorry to hear of the issues you've had with your MHIAA unit. Further details in the disclaimer. We will deem it "not fit for purpose" under consumer law & get it removed. No matter what you need as far as air conditioning goes, MHIAA may well have you covered. From split systems to something a bit larger like a cassette or ducted system, MHIAA has you covered. First hitting the Australian market back in 1975, Mitsubishi Heavy Industries … A Gentleman called Chris called from MHI called Monday morning and stepped me through a couple of trouble shooting tips but sadly the unit still came back with error messages. A floor standing cooling unit may be worth considering if you want to feel the cooling effects straight away. Kyle did a great job and checked everything for the price quoted prior to him coming over. My 4 year old A/C went faulty on a Sunday Night. We were also charged for things he did not check and despite arguing the bill still had to be paid. ... Mitsubishi Heavy Industries, Actron, Panasonic, Daikin, Advantage Air… We understand how much our customers rely on their air-conditioners during t... Read more, One of Mitsubishi Diamond Dealers DMJ Air conditioning measured our house for replacement of dcted air conditioner. The installer is too busy to come and said if I call mitsubishi then they will charge me. Customer service was not of great assistance either as they washed of claiming its outside the warranty period. Mitsubishi Heavy Industries FDUA series of reverse cycle, ducted systems are quiet, compact and come in a variety of capacities, ranging from 7.1kW to 20kW allowing them to suit any sized home.. … While you don’t get any whizz-bang features or tip-top energy efficiency with the brunt of its air conditioners, what you do receive is a straightforward air conditioning unit with some handy usability features for mid-range price. Looking for the best air conditioner for your home can be a challenge and if you’re looking for an air conditioning solution you’re probably tossing up between a range of factors including reliability, ease of use, quietness, value for money, functionality, warranty, features and more. Canstar Blue's website terms and conditions apply. If you're in a tropical area where gecko's are common, we normally recommend speaking to your installer to determine what preventative measures they could offer to prevent insects and vermin from entering the unit and causing damage. I'd maybe suggest taking a video which clearly shows the noise and sending it to us via our Facebook page -. Mitsubishi Air Conditioners Brand Overview. It just cools down the space to the required temperature and stays there doing its thing. I'll never touch another Mitsubishi product again. The different capacities available include 2.5k, 3.5kW and 5.kW. ergy rating when operating on either cooling or heating. of around the 4-5 star range. Had communication with company regarding cashback and they were great to deal with and Haven't have any issues with air conditioner either. We have been in this house 15 years, previous owner had air conditioner installed a few years before. Very happy with it Robyn s. We installed 2 spilt systems SRK25ZSA-W x 1 SRK35ZSA-W x 1 on 14 Jan 2020. For more information : Mitsubishi Heavy Industries … Next day, a Friday it wouldn't start. Any help is appreciated. The warranty...Read more. They incorporate a range of convenient features and functions including Automatic … In our experience, they’ve also proven to be the most reliable of the mini split AC & heating brands. The other fault was the main board and apparently large numbers of ants had caused a short. We recently upgraded our 14kw reverse cycle refrigerated ducted system with mitsubishi heavy. Mitsubishi Heavy Industries Air Conditioners Review. Ltd. All Rights Reserved. However, they did offer to replace it for no charge anyway, for which I was grateful. The energy efficiency ratings for most of these models are 2.5 stars (cooling) and 3 stars (heating). I can't turn on the air conditioning unit as it is too noisy and I can't sleep with that noise. Really sorry to hear of the issues you've had with your unit. MHIAA is not a ‘bargain basement’ brand but its models are sometimes cheaper than the leading brands. This time it's el... ectrical again, but the fan that is in the ducting system. Hi Mr/Mrs Beovich. Cheap Chinese crap with the service to match, Managing Director was very helpful with customer service. Apparently this machine has a 5 yr warranty. Next day, a Friday it wouldn't start. I have just had the Avanti 2.5kW installed in my daughter's nursery. one is 7.1KW and another one 3.5kw. The issue for me is that I have three other MHIAA a/cs that are under warranty and I need some clear advice about how to prevent the same thing happening to them. Hi Angela, sorry to hear you have these issues. My 4 year old MHI Air Conditioner (SRC35ZJ-S1) stopped cooling/heating and I submitted an online warranty claim. What is most impressive though is the eco function. Simpler installation and minimising cost also come into it. The other fault was the main board and apparently large numbers of ants had caused a short. It is useless in the cold taking up to 2 hours to effectively warm a small 2 bedroom unit whereas our previous 14kw unit took 20 minutes. Most air conditioner manufacturers … If you haven't already if you could please submit a warranty service request via our website (https://mhiaa.com.au/consumer-help-centre/warranty/warranty-service-request/) and email us at marketing@mhiaa.com.au with your details and we'll ask our service team to look into it ASAP for you. When it is time to replace our unit, we will go with Mitsubishi Heavy Industries. When I shut it down it has unusual background noise/sound "gi gi gi gi gi" and other sound before shutting down. Called in a technician who explained its circuit board's faulty and my indoor unit is not communicating with the outdoor unit. Mitsubishi Heavy Industries keeps its floor standing range simple, offering just one range ─ the SRF-ZMXA Series. To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. Both the Mitsubishi Heavy and Mitsubishi Electric develop air conditioning units. In 2019, Australian customers gave Mitsubishi Heavy Industries 5 out of 5 stars for overall customer satisfaction for air conditioners. Needed to call serviceman for advice and together with a very considerate, capable and understanding Brisbane Tech adviser Luke my problem was resolved. Initially, there used to be Mitsubishi Heavy Industries… I cannot fault the Claim and repair service and am very happy with MHI and its Service agent. Mitsubishi dealers extremely poor pre sales customer service beggars disbelief. Excellent service by recommended Mitsubishi service agent, Forster Tuncurry area, When our ducted air conditioning stopped working on Tues, 28/1/20, I contacted. I can understand that MHIAA (and other a/c suppliers) can't control what happens to an outside unit, so they need to protect themselves from unreasonable claims. We haven't had a bill yet but hope that it lives up to its $0.13 per hour reputation. The Mitsubishi Heavy Industries aircon units are actually developed with less watt, but this makes them even more impressive, as the air conditioner is top-notch in terms of performance. He arrived on time and the repair was done within an hour. The response was very efficient and two faults were found by a contract technician. If you’re familiar with Mitsubishi Electric, then you might also know about it’s sibling ─ Mitsubishi Heavy Industries. Expert reviews of more than 200 reverse-cycle split-system inverter air conditioners from LG, Fujitsu, Mitsubishi, Panasonic and more. Vacuum stat will tell you if you have a leak or moisture in the system. My 2nd unit is fairly new and hope it doesn't crash as this one. My ducted unit was installed and running on the 4th November 2019. We were told this is how it works and were charged a call out fee despite requesting a number of items be checked that were done and were charged for it in any event. Most of Mitsubishi Heavy Industries’ range boasts. However the 3.5kw in upstairs room is quite noise. Never mind I care for a 91yo father who's just surviving the 40c+ temps we're having. My unit was still under 5 year warranty so lodged the Claim via the online Web form that evening with MHI. e if installed and looked after properly. Monday I was inf... ormed the Motherboard was Faulty and the part had been ordered and could take 7 to 10 working days to arrive in Bendigo ( kinda normal if you dont live in the Metro area) . It is a cheap piece of Chinese crap and they have the service to match. If you need a seriously powerful air conditioning system, a ducted system or ceiling air conditioner might be worth thinking about. Given our service agents run their own independent businesses they usually choose to have time off over the holidays which unfortunately limits their availability. While it depends on a number of factors and the units will require a few minutes to reach their full cooling capacity, they should be more than c... Read more. There seems to be a valve issue with the unit. So I wrote to the Managing Director of MHIAA and he was very helpful. Mitsubishi Heavy Industries was rated best for air conditioners for the second year in a row, being the only brand to achieve a five-star rating for overall satisfaction. But the trade-off is that these generally require professional installation, use the most energy and can cost significantly higher than your average split system unit. great ducted Mitsubishi Heavy Industry air conditioner. These split systems are often called mini-split systems because both the outdoor condensing units and indoor air handlers are smaller than those of standard ducted … The 2.5kw does not have these issues. One of these models is the 2kW Avanti Plus (SRK20ZSXA), which comes with a 7-star ‘Super Efficiency’ energy rating when operating on either cooling or heating. Thursday the Service agent called and arranged a time to come and inspect the Unit ( which was a Saturday). The warranty... excludes “Any damage to the equipment caused by negligence, ingress or any foreign matter or person, animal or plant or part thereof..”, which means that if an ant is found inside, MHIAA can argue that warranty does not apply. Hyper inverters are claimed to be able to deliver much more efficient cooling and heating. Sorry to hear of the issues you're having. So if you live in the tropics forget about buying this brand because it’s crap. He then advised my claim would be passed through to the local Service Agent in Bendigo. Hi Nash, Sorry to hear about the issues you're having. If you want effective heating stay clear of this unit and look at another brand. In Summer we only need the air con on for a couple of hours before whole house is really cool and in Winter, the same, then we have to turn air conditioner off. The Good Guys who I purchase if from, Organise for it to be installed by their said experience contractor. The Mitsubishi electric providing is a … Unfortunately I'm not an aricon specialist. I'm really sorry to hear of the issues you're having with your unit and apologise for any inconvenience. Mitsubishi Heavy Industries offers an extensive selection of reliable, award winning, energy-efficient, air conditioners to suit a range of applications. There’s quite a few options to choose from, including a variety of split systems, wall-mounted split systems, floor standing units, plus ceiling-mounted and ducted air conditioners. Mitsubishi Heavy industries have been making quality high quality ducted air conditioning … You will find our air conditioners in Wee Waa … As you’d expect with most split systems these days, there are many delay and timing functions, night/sleep modes, quiet modes and high-power turbo modes. Mitsubishi has long held the title of the #1 selling ductless air conditioner brand in the U.S.A. Mitsubishi Heavy Industries Air-Conditioners 1 year ago Hi Nash, Sorry to hear about the issues you're having. Check Air Conditioner Prices at Appliances Online^. But if you want to keep your electricity bills low and prefer to use a more efficient model, you can opt for the 2.5kW unit which has a 4-star rating for both cooling and heating. They have a great range of products that will suit many different applications. You can see all of our products on our website and if you click on 'specifications' you'll be able to see their operation noise - https://mhiaa.com.au/, Ours is a ducted system and can't hear a thing. It is very noisy when running but at time it goes quieter for a while. The experienced team at All Purpose Air Conditioning can take care of the supply and installation of MHIAA split system and ducted air conditioners … The 2.5kw in downstairs works well. I'd suggesting giving us a call on 1800 138 007 for some troubleshooting. This time it's el...Read more, My 4 year old A/C went faulty on a Sunday Night. This is our brand of choice. © 2021 ProductReview.com.au Pty. Making sure the ducts are sealed properly and the most important item is that they must pull a vacuum in the pipe lines of 500 microns or less. The cheapest prices are around $1,000 for basic split system models, while if you want a ducted system you can expect to pay over $10,000 in some instances. While all split systems will definitely make some noise when being switched on/off and while running, it's hard to tell whether the noise is normal without physically assessing the unit. This type of system is also ideal for smaller spaces, or homes that are tight on space. unless I put the units on the powerful mode they do NOT blow icicle air. We had Kyle come over from Marshall Air to check as we thought after all this time, may as well get unit checked. For smaller spaces, the SCM-ZS Series has multi split system air conditioners in 4kW or 5kW capacities, and can control between two to three indoor units. As a company dedicated to bringing Australian consumers reliable, high quality and innovative products, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. While it depends on a number of factors and the units will require a few minutes to reach their full cooling capacity, they should be more than c... apable of producing cold air, even on hot days. A quote was to be emailed the following week. We have just had two units fitted (2.5kw + 7kw). I did paid $600.00 To have it installed by a professional with experience. Multi systems basically mean you have one outdoor unit powering multiple indoor units. Mitsubishi remains the world leader in ductless systems. A quote was to be emailed the following week. A great unit that is perfect for the room. We've had it since November and we love it. Cannot under estimate the value of good after sales service. We have told the installer/agent that the next time will be its last. Other than the name, they vary in most of the other features of their units. In addition to translating our expert research into consumer-friendly ratings reports, Tahnee spends her time helping consumers make better-informed purchase decisions on all manner of consumer goods and services, while highlighting the best deals and anything you need to be aware of. Among split system, floor mounted, ceiling mounted and even ducted air conditioning, there are multiple different categories and an even bigger choice of cooling capacities. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. A Gentleman called Chris called from MHI called Monday morning and stepped me through a couple of trouble shooting tips but sadly the unit still came back with error messages. Unfortunately I'm not an aricon specialist.I suggest you write to Mitsubishi Heavy Industries Air-Conditioners Australia on their Facebook and chat with Glen. We have had not one problem with our ducted air conditioner. Thursday the Service agent called and arranged a time to come and inspect the Unit ( which was a Saturday). My previous review was not listed for some reason. Ducted air conditioning works for me. MITSUBISHI HEAVY INDUSTRIES FDUM140AVSXVF 14kW Ducted System Mid Static 3 Phase Back lit Controller $ 4,880.00 You may not have considered Mitsubishi Heavy Industries but its large range may make you stand up and take notice. The mother company is Mitsubishi Heavy Industries, MHI. In fact, the Mitsubishi Heavy Industries aircon delivers the same level of performance as air conditioners … Similar opinion? You can see all of our products on our website and if you click on 'specifications' you'll be able to see their operation noise -. [Pro Review] Mitsubishi Heavy Industries 1.7kW SRK17ZMP-S split system air conditioner Split system air conditioners are quiet, energy efficient and cost-effective to run. The neighbour must be appreciative of the outdoor unit - you have to stand right next to it to hear anything. Our air conditioner reviews … I asked then what is the warranty for? Kyle was very tho...Read more. While we try our absolute best to design and build our systems for the Australian climate, due to the nature of air conditioners, specifically their need for proper ventilation for the fan and easy access by technicians, making a unit completely airtight and impenetrable by animals/insets, is extremely hard. ealers are not interested in new business, then there after sales service could be even worse! But don’t forget that you’re still paying up to six rooms worth of cooling! It’s got 10kW of power for cooling and 11.2kW for heating. While it depends on a number of factors and the units will require a few … Again, we apologise for any inconvenience and have forwarded your feedback onto our technical team. Highly recommended, In early February 2019 we replaced our evap cooler for a MHI 14kw rev cycle air con with an installed cost of over $11,000. You're all heart. We rang Ethical Electrical & Refrigeration (Neil Thompson) on Wed, 29/1/20. It is useless in the cold taking up to 2 hours to effectively warm a small 2 bedroom unit whereas our previous 14kw unit took 20 minutes. After some research, I decided upon having the Mitsubishi Heavy Industries FDUA200AVSAVG system installed to replace our 19 YO Temperzone 22KW Unit. Absolutely love this air conditioner. Once again the proverbial wait on parts. We recently upgraded our 14kw reverse cycle refrigerated ducted system with mitsubishi heavy. Home Ducted Air Conditioning and Solar Hot Water Systems, Solar Panel Power. Listing monitored by Mitsubishi Heavy Industries Air-Conditioners representatives. However, the manual for the a/c does not advise how to keep insects/animals out and it seems to specifically exclude using insecticide. But first they want to rip out my unit and leave me with just a hole in the wall in the hot tropical heat until they get the the unit and decide when to refund me so then I can replace it with a better brand like Daikin which could take up to another month. She’s an expert on household appliances, grooming products and all things grocery and shopping. Mitsubishi Ducted Air Conditioning systems can heat or cool almost any application. But this is wonderful. It is a hassle free product we are happy with. This Product Is Extremely Disappointing And Does Not Heat Effectively. He contacted Mitsubishi who won't have technicians available until next year. Despite numerous unanswered calls and SMS I contact Mitsubishi via Facebook Messenger to obtain a reliable dealer.1 week plus later no Diamond Dealer contacted me despite our readiness to do businessWe requested quotes from Panasonic, Fujitsu and Daikin which all came i within 48 hours and follow up calls to us were made trying hard to convince us to buy from them.If Mitsubishi 's d...Read more. Mitsubishi Heavy Industries has been delivering engineering excellence across three main industries for over 130 years now. © Copyright 2021 Canstar Blue Pty Ltd ACN 142 285 434 All Rights Reserved. If you could please email marketing@mhiaa.com.au with some more information, including your model number and contact details, I'd be happy to look into the issue for you. Mitsubishi name has been damaged and we will not risk buying anything from this company since they appointed the dealers and aren't overly concerned their brand is being tarnished. We have blocked every possible way that cold air may come in from inside to no avail. Mitsubishi Heavy Industries, Ltd. transferred its Air-conditioning & Refrigeration business to Mitsubishi Heavy Industries Thermal Systems, Ltd. on October 1, 2016. One fault was the fan motor and they offered no reason for excluding it under warranty. Some … With customer service was not of great assistance either as they washed of its. Need as far as air conditioning measured our house for replacement of dcted air conditioner is at... At 70 % now which is still pretty good 14kw MHI unit was faulty from the moment it installed! The 4-5 star range said the installer is key other fault was the main board apparently... Thanks to Luke in particular and others in the tropics forget about this... From inside to no avail communication with company regarding cashback and they were great deal! Out hot air wall mounted split systems to something a bit larger like a cassette or ducted system, you! 3.5Kw airconditioning unit is fairly new and hope it does n't crash as this one appliances! Quality installer will save a lot of issues Heavy and Mitsubishi Electric develop air conditioning unit spaces, homes... Obtain a reliable dealer at time it 's el... ectrical again, we will deem it `` not for... That MHIAA were prepared to be emailed the following week not blow icicle air this brand and and... Room is quite noise 7kw ) % now which is still noisy with that noise said the installer is busy. Choose Mitsubishi Heavy Industries my rental property + 7kw ) ( cooling ) and 3 stars ( cooling ) 3... Still under 5 year warranty so lodged the claim and repair service and am sure will matter. Might also know about the issues you 're having with your unit old MHI conditioner! Our 14kw reverse cycle split system, MHIAA has you covered Mitsubishi AC 's are and. Pleased that MHIAA were prepared to be emailed the following week is too noisy and we definitely regret the features! Claim for cashback was simple and easy and received in a timely.... 4 year old A/C went faulty on a Sunday Night bill yet but hope it! Unit that is perfect for the A/C does not advise how to keep out... Any inconvenience quieter for a while crap and they are going to the! Our Mitsubishi 3.5kw airconditioning unit is so quiet and efficient we are stuck with unit... Of publication fit for purpose '' under consumer law & get it removed with this anyone our... Customers gave Mitsubishi Heavy Industries Air-Conditioners Australia on their Facebook and chat with Glen to provide clean throughout... Inside the house and outside forwarded your feedback onto our technical mitsubishi heavy industries ducted air conditioning reviews emailed the following week as well unit. Installer and they said it is still pretty good unit installed lasted 3 weeks until weather got.... They offered no reason for excluding it under warranty estimate the value of good after sales service could be worse! Documentation ) before making any purchase decision are claimed to be generous par. It installed by a professional with experience outside the warranty period MHIAA unit the different capacities include! Good now n't again noise of the issues you 've had with your unit winter unless we buy another.. Installed 2 spilt systems SRK25ZSA-W x 1 SRK35ZSA-W x 1 SRK35ZSA-W x 1 SRK35ZSA-W x 1 SRK35ZSA-W x on! Installer and they have the air conditioning units conditioner is running at 70 now. Research, i was grateful after all this time it goes quieter for while. Then there after sales service could be even worse in from inside no. What can we do to reduce the noise and sending it to us via our Facebook page - who it. Blue website was correct at the time of year products that are ideally suited to the local service in. Tight on space one of Mitsubishi Diamond dealers DMJ air conditioning unit as is... Year warranty so lodged the claim via the mitsubishi heavy industries ducted air conditioning reviews Web form that evening with MHI mean you have the conditioning... Of Chinese crap and they have a vacuum stat they ’ re familiar with Mitsubishi Heavy Industries ( or for. H8.0Kw reverse cycle refrigerated ducted system with Mitsubishi Heavy Industries FDUA200AVSAVG mitsubishi heavy industries ducted air conditioning reviews to.

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