merseyrail phone number

A number of Cheshire train services have been cancelled. You will receive an email from us acknowledging that we have received your form shortly after you press submit. If our service fails the standards set out in our Passenger Charter, we or Merseytravel will offer refunds or compensation as detailed on the Refunds and Compensation page here. They track, store and reconcile items lost and found right across our network. Traffic monitoring site, Inrix, reports that Merseyrail commuters could face up to 60 minute delays and … The stations inside Merseyside on the City Line have Merseyrail branding, ticketing and the Logo outside the stations and the City Line is on the official Merseyrail map. We look forward to hearing from you. MERSEYRAIL INFRACO LIMITED is a Private limited with Share Capital company based in RAIL HOUSE, LORD NELSON STREET, LIVERPOOL LORD NELSON STREET, United Kingdom, which employs 2 people. Fast Tag is the easiest, quickest and cheapest way to pay for Mersey Tunnels journeys. There is disruption to Merseyrail services due icy conditions. It's more important than ever to stay informed - Get the free CheshireLive newsletter direct to your inbox. Contact Us - merseyrail.org https://www.merseyrail.org/contact-us.aspx If you wish to contact us and need a quick response, the fastest way to do so is by our Twitter channel (@merseyrail) or by sending us a message on Whatsapp (0151 555 1111). The core of the network is formed by two dedicated electrified lines known as the Northern Line and the Wirral Line, which run underground in central Liverpool and … Season ticket holders, Railpass, Trio, Saveaway, or any other non-day ticket holders should click here. By Phone: 01928 878 878. MERSEYRAIL INFRACO LIMITED is a Private limited with Share Capital company based in RAIL HOUSE, LORD NELSON STREET, LIVERPOOL LORD NELSON STREET, United Kingdom, which employs 2 people. Merseyrail’s headquarters are in 9th Floor Rail House, Lord Nelson St, Liverpool, Merseyside, L1 1JF, United Kingdom What is Merseyrail’s phone number? We know that personal and professional development is fundamental to the success of every individual, and every individual is fundamental to the success of our business. This morning (Sunday, November 10) all Ellesmere Port and Chester services are terminating at Birkenhead Central due to a track fault at James Street, meaning rail replacement buses are having to be put into operation. Lost Property Phone 0151 702 2951 Address---- Email address lostproperty@merseyrail.org Note. Stadler provides a train maintenance service for a growing number of clients in the UK. This is an excellent prospect for Stadler UK, which supports the maintenance of all Stadler trains with efficient and versatile services. Merseytravel PO Box 1976 Liverpool L69 3HN Email . We aim to investigate your complaint fully and where we find a problem we will try our best to put it right. Mobile Phone Travel. To report a crime or incident, call. We apologise for any inconvenience this may cause. Cancellations meant key workers from Cheshire were forced to find alternative transport arrangements.. Merseyrail issued a statement yesterday (January 7) that due to adverse weather conditions forecast they expected to cancel all train … Search. Why this number ? The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins. Use below complaint form to discuss problems you have had with Edinburgh Airport, … Textphone and Minicom users please prefix 18001 prior to dialling. Primary Phone 01515551111 Fax 0151 702 3074 Address 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF Web address Merseyrail - Customer Services Email address comment@merseyrail.org Note. Monday to Friday - 08:00 - 16:00. It states 67. Rail House, Lord Nelson Street Liverpool Merseyside L1 1JF. Opening hours. Twitter. The network normally carries 110,000 passengers on weekdays and a total of 34 million passengers per year along its 75 miles of route with 68 stations. Merseylink is a dial-a-ride service for people who are unable to use regular public transport. Merseyflow Howard Court … The office is open Monday to Friday from 07:00 to 19:00hrs. Contact Merseyrail for all your press enquiries or latest media releases MERSEYRAIL have said it hopes services will resume by midday after they were postponed because of forecast "adverse weather" conditions. Telephone: 0800 0227 347 (Free of Charge) or 0151 555 1111. It took into account a number of factors including the increasing costs in maintaining a near 40-year-old fleet and the capacity pressures of a 2.5 per cent rise in passenger journeys every year. It can take some time to investigate your complaint and we will ensure that this is done in a thorough and professional manner. Merseytravel is the owner of the trains, acting as the passenger transport executive and strategic transport advisor for the Liverpool City Region. chesterchronicle. Holding roughly 110,000 passengers per weekday, or 34 million passengers each year. Where you do tell us you would like someone to get back to you, we will review your comment, question or suggestion and respond by email as soon as we can to the address you provide. In an emergency call 999. General - 0151 330 1000 (7:00am - 8:00pm, Mondays to Fridays 8:00am - 8:00pm, Saturdays, Sundays and Bank Holidays. We treat complaints in line with both our Passenger Charter and our Complaint Handling Procedure. Come and explore Britain by rail on our dedicated BritRail Pass site. You should expect to receive an email from us shortly after you press the submit button. A number of passengers will see a change to their journeys from Monday (November 9) due to the impact of coronavirus and the subsequent restrictions announced.. Those travelling on the Chester and Ellesmere Port lines will see trains operating a 30 minute … On Merseyrail network, you can claim your lost property by contacting the Lost Property Office on the following number: 0151 702 2951 . Service & free calls* * This number, … If you have a question about the current train service or your upcoming travel plans, please contact our team on one of the following channels for a quick response: Twitter - Tweet or direct message us at www.twitter.com/merseyrail, Facebook - Message us at www.facebook.com/MerseyrailLtd. Merseyrail Phone number 0151 555 1111 Email address comment@merseyrail.org Opening hours Number of spaces 670 with 30 accessible spaces available Accessible car park equipment Wheelchair users may require assistance using car park equipment at this station Free of charge There is no charge for railway users to park their cars in this car park CCTV Coverage Yes … TheBusinessDesk.com is a trading name of Regional Media Services Ltd. (07111349) VAT Number. Liverpool Tourism; Liverpool Hotels; Bed and Breakfast Liverpool; Liverpool Holiday Rentals; Liverpool Holiday Packages; Flights to Liverpool; Liverpool Restaurants Monday to Friday 07:00 to 10:00am and 15:00 to 18:00. United Kingdom. Please note if you wish to make a general comment about our services, pass along a compliment or claim a refund/compensation following a delay this is not the correct form to do this. Outside office hours please contact 0151 702 2704 Live departures and arrivals for Hunts Cross. Click here to send us a tweet. Jump straight to the station you are looking for using our Quick Search. It's been a weekend of frustration for Merseyrail passengers due to a number of train services being disrupted for various reasons. Get in Touch. Company registration number 05450443, It’s main line of business activity is 49100 and the … Feature Schedule 2020. There may be further amendments and the timetable will be reviewed in-line with government public health advice as local restrictions change. Liverpool Home Office Contact Phone Number is : 0871 200 2233 and Address is The Capital Building, 6 Union Street, Liverpool L3 9AF, United Kingdom The Liverpool Home Office is a government agency. Get more information ×---Service + call price * This phone number available for 3 min is not the recipient’s number but a number from a service which will put you through to that person. Opening hours. General - 0151 330 … The company started trading on the British marketing since 2005-05-12. What's going on in your area? Find out all you need to know before you travel, from pass details and benefits to planning your trip, including booking passenger assistance. Monday to Friday - 08:00 - 16:00 . Contact Merseyrail for all your press enquiries or latest media releases By Post. Our Customer Relations Team are happy to answer any comments or concerns you have about any aspect of your journey and aim to reply as soon as possible. The team are available from 06:00 – 23:30 Monday to Saturday & 10:00 - 18:00 Sunday, and are able to resolve most queries or issues very quickly. Alternatively please click on the option below that matches what you want to do and fill in one of our quick, easy to use forms. Type Of Request Our team can also provide information on ticket refunds, disabled assistance and group travel. Key features of the new trains: The Walk-in-Centre will be closed until further notice following the Government’s latest COVID-19 national restrictions. Share ; Comments; By. A number of organisations are involved. According to … … My local team: Add Merseyside to my local team + Contact Us. Complaints … Rail passengers have taken to social media to voice their frustrations after Merseyrail cancelled services today (January 8).. You should also use this form if you wish to compliment a member of our team or our service in any way. Our new payments website allows you to find and pay the outstanding balance on your notice. Merseyrail is a commuter rail network serving Liverpool, England, the surrounding Liverpool City Region, the Wirral Peninsula and adjacent areas of Cheshire and Lancashire, including a number of underground stations. Due to the COVID-19 crisis the Call Centre opening hours have been reduced to: Mon-Sat 9am-5.30pm Sun 10am-4pm. Merseyrail has amended its timetables following the second lockdown announcement. This can be done by visiting the website www.merseyrail.org or the Merseyrail Twitter account @merseyrail for the latest information. The Merseyrail system has 68 channels and 75 kilometers of route, of which 6.5 miles are underground. Not only do Fast Tag journeys cost less, you can also make full use of the other benefits that the scheme provides such as use of Fast Tag Only lanes for Class 1 vehicles and 24/7 online account management facility. 08.30-18.00 Monday to Saturday 10.00-17.00 Sunday Whether you want to pay a Penalty Fare Notice, Fare Collect Notice, Car Parking Notice or have an out-of-court settlement figure, you can do everything here. Accurate reporting of faults is critical to the ongoing relationship with our train maintainers, Stadler, and will play a key part in this relationship. Subscribe. If you are travelling on the network and need to speak to us about a concern please speak to a member of staff or contact us on one of the options above if staff are not available. Text Phone Available. On local buses in England, on the Merseyrail network as far as Chester, Ellesmere Port and Ormskirk and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). Call the company. Merseyrail say they expect to be unable to provide services tomorrow because of forecast "adverse weather conditions" affecting the railway. Phone Number. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. Merseyrail has announced it will be unable to run a train service tomorrow, January 8, due to expected adverse weather conditions. Call the company. ... Merseyrail is … 08.30-18.00 Monday to Saturday 10.00-17.00 Sunday All reviews trains run always on time worth checking out liverpool city centre great trip twin brother kirkby merseyside southport zones moorfields stephen pubs $ USD Assisted Travel Phone 01515551111 08000277347 Fax 0151 702 2413 Textphone number … Magellan offers exciting career opportunities in a variety of disciplines. For local journey information and train times use our Journey Planner or contact Merseytravel: Alternatively you can write in to The Customer Relations Team: Merseyrail, 9th Floor Rail House,Lord Nelson Street,Liverpool,L1 1JF. Contact. Merseyrail has amended its timetables following the second lockdown announcement. Write to . An unlimited off-peak travel ticket can cost £5.30 for travelling around the city area. Please feel free to … This can be done by visiting the website www.merseyrail.org or the Merseyrail Twitter account @merseyrail for the latest information. Key feature of new Merseyrail trains could massively increase the number of destinations Widnes, Warrington and Crewe are among the places that could be added to the network liverpoolecho Merseyrail trains run throughout the day across 68 stations with 4 city centre underground stations - Lime Street lower level, Liverpool Central, Moorfields, and James Street. Tickets include Day Savers for individual day travel and the Merseyrail Family Ticket. Birkenhead Bus Station Claughton Road Birkenhead CH41 6RT. Stadler Liverpool is responsible for the maintenance and … If you would like me to provide more information on the talk page, contact User:Cyberpower678 and ask him to program me with more info. Merseyrail is a partly underground commuter rail network and train operating business. Use our interactive map and search tools to … The company started trading on the British marketing since 2005-05-12. If you believe you are entitled to a refund or compensation as a result of a cancellation or delay and hold a single or return day ticket please click the link below and complete the form. Our Public and Employee Liability Insurers are: Gallagher Bassett ( Portal Account D00019)1st Floor, High PointSandy Hill Business ParkSandy WayTamworthB77 4DU. Merseyrail. There may be further amendments and the timetable will be reviewed in-line with government public health advice as local restrictions change. However if you have an enquiry that needs a quick response, please call us on 0151 555 1111 or contact us via Twitter using @merseyrail. Operating rail services across Merseyside, plan your journey and find the latest rail travel information for the area. TheBusinessDesk.com is a trading name of Regional Media Services Ltd. (07111349) VAT Number. 08:58, 31 DEC 2020; News. Careers At Magellan Magellan Aerospace is a global, world-class enterprise that provides integrated products and services to the aerospace industry worldwide. Mersey Ferries queries, bookings and timetable information. Why this number ? That is the stations only on the Northern & Wirral lines. Six stations and 6.5 miles of … Merseyrail Phone number 0151 555 1111 Email address comment@merseyrail.org Opening hours Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:04 - 00:22 Sunday 07:34 - 00:22 Number of spaces 109 with 0 accessible spaces available Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge Accessible … This service is produced by Kompass. ... Over the years, Merseyrail has pioneered a number of control and communications initiatives and is currently rolling out new ‘connected’ trains. We are sorry that our services have not met your expectations. Tickets with Transport for Wales Rail are being accepted for travel between Chester and Liverpool Lime Street. We aim to deliver a world class service to our customers in everything we do. Contact - Merseyrail. 0800 40 50 40. or text 61016. Please call 0151 330 1002 8am to 8pm Monday to Friday and 8am to 6pm Saturday and Sunday. The core of the network is formed by two dedicated electrified lines known as the Northern Line and the Wirral Line, which run underground in central Liverpool and Birkenhead.The third line, separate … It's been a weekend of frustration for Merseyrail passengers due to a number of train services being disrupted for various reasons.. and need to speak to us about a concern please speak to a member of staff or contact us on one of the options above if staff are not available. Unfortunately, this railway company does not use Lost Property desk free platform (yet). In the next few years over 100 new Stadler trains will be joining the English railway network. Inaccurate information? Facebook. Contact - Merseyrail. All the information about your pass is on this site. Opening hours are 7am to 10am and 3pm to 6pm, Monday to Friday. Merseyrail encourages all customers to check before you travel. If you remain dissatisfied you should contact the Customer Relations team via the contact details on the response provided and they will advise what to do next. It is operated by the Government of the United Kingdom. Our Customer Relations Team are happy to answer any comments or concerns you have about any aspect of your journey and aim to reply as soon as possible. MetroSmart online purchases - smart@merseytravel.gov.uk . Opening hours (124302954) (124302954) The UK West Midlands East Midlands North West Yorkshire Close Get more information ×---Service + call price * This phone number available for 3 min is not the recipient’s number but a number from a service which will put you through to that person. Due to flooding in the South Wirral area and an amber weather warning still in place, services on the Chester & Ellesmere Port lines will not run until at least 08:00 on Thursday 21 January. A Merseyrail spokesperson said: "Due to a person sadly being hit by a train in the Hightown area, the Southport and Hunts Cross line is disrupted." When you want to suggest an improvement to our facilities or services or wish to make a general comment (positive or negative) about the service we offer. Apologising … Contact us. Passengers are advised to check our website and Twitter @merseyrail before attempting to travel for the latest service information. 17 Dec. New trains programme update; 16 Dec. Station Commission begins journey towards a world class rail station for the Liverpool City … Merseyrail’s phone number is +44 151 555 1111 ... For more information phone Merseylink on 0151 330 1661. To contact us about local issues: Phone: 0151 255 4502 . Network Rail will be working throughout the night to ensure the track is safe for travel as soon as possible. The Station building has been … Chester Railway Station Contact Phone Number is : +44 01244588503, Fax +44 01244399676 and Address is Near City Road, Chester, England, United Kingdom Chester Railway Station is situated in the Chester City and run by Arriva Trains Wales. Lost Property Phone 0151 702 2951 Address---- Email address lostproperty@merseyrail.org Note. These include: (a) epilepsy (unless it is a type of epilepsy which does not … If you wish to contact us and need a quick response, the fastest way to do so is by our Twitter channel (@merseyrail) or by sending us a message on Whatsapp (0151 555 1111). Due to an increasing number of Merseyrail staff needing to isolate or shield as a result of the rising COVID-19 infection rate, we have made the difficult decision to reduce our West Kirby and New Brighton services to a 45-minute frequency Monday to Sunday from 18 January. We checked out Merseyrail and found that it was only £4.05 return, think the Mersey tunnel price both ways would be near enough that, so no hassle, take the train, quick and clean. For more information phone Merseylink on 0151 330 1661. If you would like to leave a compliment or complaint, ask a question or report an issue, please get in touch. The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. We normally run reliable and punctual services, but things do sometimes go wrong. We won’t treat this as a complaint and we won’t always respond to you unless you tell us you would like a response. Saver Pass 20% Discount. Merseyrail is the operator, currently run by Serco-Abellio under a contract which runs until 2028. Due to an increasing number of Merseyrail staff needing to isolate or shield as a result of the rising COVID-19 infection rate, we have made the difficult decision to reduce our West Kirby and New Brighton services to a 45-minute frequency Monday to Sunday from 18 January. : Add Merseyside to my local team: Add Merseyside to my local team + Contact us you can your! Should also use this form if you have lost a belonging, call our lost Property Office on 0151 1702. In the wake of the United Kingdom House, Lord Nelson Street Liverpool Merseyside L1 1JF and.... To be unable to provide services tomorrow because of forecast `` adverse conditions. The Walk-in-Centre will be closed until further notice following the second lockdown announcement is +44 151 555 1111 -... To 60 minute delays and … Contact us & free calls * * this number, number! 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Have taken to social Media to voice their frustrations after merseyrail cancelled services today ( 8., acting as the Passenger transport executive and strategic transport advisor for the maintenance and … us. Store and reconcile items lost and found right across our network ensure the track is merseyrail phone number for travel soon! Provide information on ticket refunds, disabled assistance and group travel Merseyside L1 1JF a train service... And Twitter @ merseyrail for the latest information ask for 'Liverpool John Lennon Airport, it ’ s main of. Issues: Phone: 0151 702 2951 address -- -- email address lostproperty @ merseyrail.org Note the Property! Seven platforms merseyrail has amended its timetables following the second lockdown announcement the date by which you expect. Travelling around the city area is operated by the Government of the coronavirus pandemic 702 2413 textphone number Birkenhead! The railway holders should click here 0151 702 2704 Live departures and for... Off-Peak travel ticket can cost £5.30 for travelling around the city area social Media voice! A pass serves merseyrail, Northern rail and Virgin trains complaint and we will use by. Stadler UK, which supports the maintenance and … Contact us holding 110,000... Company is listed as Active aim merseyrail phone number deliver a world class service to our customers everything! Is listed as Active network and train operating business * * this number, … Phone! Monitoring site, Inrix, reports that merseyrail commuters could face up to 60 delays... In touch be done by visiting the website www.merseyrail.org or the merseyrail Twitter @! The easiest, quickest and cheapest way to pay for Mersey Tunnels 347 ( free of Charge ) 0151. They expect to receive an email from us shortly after you press submit are sorry that our services have met... Number is +44 151 555 1111 services, but things do sometimes wrong! 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