Start Remote Desktop Connection. First, go to the Start menu, then select Run. Have you tried to use the “Connect to a remote PC” page of RDWeb and end up getting an error that “Remote Desktop can’t find the computer” ? Your email address will not be published. You need to check the entries on it or report the problem to the DNS administrator. OK, one more guess, if you manually configure the gateway on the Remote Desktop Client (mstsc.exe) you are able to connect just fine…right? The error message ‘ Remote Desktop can’t find the computer ’ pops up when your Remote Desktop connection fails. TheITBros.com is a technology blog that brings content on managing PC, gadgets, and computer hardware. Here you will see an empty Value for DefaultTSGateway. Your computer can't connect to the Remote Desktop Gateway server. 3. RDP Error: Remote Desktop Can’t Find the Computer. Verify the computer name and domain that you are trying to connect to. Additionally, you have to restart the RD Gateway … Now you need only to refresh the RDWeb page and try connecting again, but this time it should work. Open an elevated Command prompt and run the command: Make sure that the command returned the IP address of the remote server, for example: If the command returned an incorrect entry, try to flush DNS cache (ipconfig/flushdns) on the client and try to resolve RDP hostname again. If the nslookup command returns a “DNS request timed out” error, it means that your DNS server is not available (offline, blocked by a firewall) or the wrong DNS server is specified in your network card settings. Or if you need a more fully-featured remote … I recently set up Remote Desktop Services on Server 2012. I have setup 3 other RD Gateway servers. This might mean that %RDPHostName% does not belong to the specified network. Subscribe to get the latest news, events, and blogs. An external user who connects through RD Gateway can sign into rdweb but when they try to open any remote app they get "Your computer can't connect to the remote desktop gateway server" or "The server is temporarily unavailable". In the last case, you can refresh your IP settings using the ipconfig command: If the above advice didn’t help, please make sure that the outbound DNS client traffic is allowed in your firewall. Your computer can't connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. You can see the following error after successful authentication on RDWEB Gateway. Infrastructure Architect & Server Team Lead. In the text box that appears, enter regedt32. The gateway service is obviously working, which means there is probably something wrong with the RDWeb page. Here you will see an empty Value for DefaultTSGateway. RemoteApp Disconnected - Remote Desktop can 't connect to the remote computer "Your farm name" for one of these reasons: 1) Your user account is not listed in the RD Gateway' s permission list 2) You might have specified the remote computer in NetBIOS format (for example. Chances are you are able to use the RemoteApp and Desktops tab just fine, but for some reason you cannot connect to any computer you type into that blasted “Connect to” field! Hint. To fix it, you need to open up the IIS console from your RD Web Access server. computer1). Possible reasons for the DNS problem are: Try to find out if your DNS server knows the FQDN of the RDP server you are connecting to (%RDPHostName%). Just replace the values in the script with the IP addresses and FQDN names of your RDP hosts or RDS servers: If the problem is resolved, it means that your DNS server is misconfigured. In the Select Computer dialo… If you are using Windows Defender Firewall with Advanced Security, you can add the firewall rules to accept any inbound traffic on port 53 (both UDP and TCP). Working With If Else Statement in PowerShell. If you can’t use Remote Desktop, though you have other choices. The easiest way to check the port availability is using the PowerShell command: If the command returned TcpTestSucceeded: False, this means that the RDP service on the remote computer is disabled (you can try to enable Remote Desktop remotely), or the connection is blocked by the firewall on the client, server, or network routers. Make sure it has the correct IP address. The RD Gateway allows you to connect to desktops and servers in the office using RDP from home Securely. I have a Windows 2008R2 domain and on the domain, I have a Windows 2008R2 server with RDGateway and RDWeb installed. 2. Or just reset your Windows Firewall settings to default state. 1. RD Web - RD Gateway can't resolve internal computer names. If the Nslookup command still returns an invalid entry, open the local hosts file with the command: If there are no entries for your RDP server in the file, you can try to add them manually (this way you can bypass the wrong records your DNS server returns). With RD Gateway… I am not sure why RD Gateway … If the RDP connection by an IP address is established correctly, this means that the issue is related to DNS. I've setup Remote Desktop Gateway Server on Windows Server 2019 and I'm using url rewrite on my internet facing IIS server to rewrite the url to the Remote desktop gateway server. If the DNS server settings are assigned automatically by the DHCP server (Windows Server DHCP or Cisco DHCP server), make sure they match your infrastructure. At the same time, the following TerminalServices-Gateway event that has the ID 306 is added to the TerminalServices-Gateway … In most cases, this error means that there are problems with your DNS servers (or DNS records on them), because of which your computer can’t resolve the specified host name. Tip This tool is typically located here: Start menu > All Programs … Connect to a DNS server (usually it is a closes domain controller), expand the DNS zone, and find the A or CNAME record of your RDP host. You can specify different timeout properties on the RD Gateway servers to maintain the security of the environment in case the user walks away from the device. Open the Application Settings section and in the DefaultTSGateway parameter specify the external DNS name of your RD Gateway server. Just double click that and enter in the external DNS name of your RD Gateway … “Remote Desktop can't find the computer... this might mean that.... does not belong to the specified network. 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