When you’re ready to reach out, here’s how to get in touch: You can also reach out to a student loans nonprofit such as. If your issue goes unresolved, you can also make complaints about Nelnet to: Make sure to keep records of conversations you have, including the day, time and customer service representative you spoke with. Use this tool to find out what might work for you. Apple; Mac; iPad; iPhone; Watch; TV; Music; Support; Shopping Bag + Cancel App Store Preview. Signing up for autopay will reduce your interest rate by 0.25%. The fax number to send credit disputes to Nelnet is 402.458.2298! Access Your Account. Nelnet will track and collect your payments. Pre-qualified offers are not binding. Your feedback is very important to us. All calls with Nelnet may be monitored or recorded. It’s most important to know. We value your opinion and are always seeking ways to improve our service to you. All financial products, shopping products and services are presented without warranty. Pre-qualified offers are not binding. Such monitoring may result in the acquisition, recording, and analysis of all data being communicated, transmitted, processed, or stored in this system by a user. When evaluating offers, please review the financial institution’s Terms and Conditions. Managing your loans is fast, easy, and seamless when you download the Nelnet mobile app In addition to making payments and viewing a detailed summary of your account, some other notable features include: Update account information; Sign up for eCorrespondence and text alerts; Check the status of deferments and forbearances ; Web Android Apple . P.O. P.O. Here are some addresses and fax numbers for several of the larger servicers, as listed on their websites. Nelnet Guarantor Solutions Our partners compensate us. Student loan servicers: Who are they and what do they do? Nelnet can deduct your payments automatically from your bank account. Process deferment and forbearance requests. WELCOME TO NELNET Managing Your Student Loans is Now Even More Convenient. Lincoln, NE 68501-2565, Documents related to loan discharge or forgiveness claims Box 2970 If you previously shared a concern or problem with Nelnet, and you are not satisfied with the service you received, please share your concern with us by using the form below. Complete all information on the. 888.486.4722 Email. Student Loan Customer Service: What Your Servicer Can Do. Box 82578 Lincoln, NE 68501-2578 WrittenRequest@nelnet.net. Otherwise, it may apply the additional amount to next month’s payment instead. Under the CARES Act, the U.S. Department of Education (ED) has further extended the suspension of all payments on federally held student loans until January 31, 2021. Five persons with student loans filed a comprehensive Class Action against NelNet, Inc. and two of its subsidiaries in Federal District Ct. in Nebraska, today. Otherwise, it may apply the additional amount to next month’s payment instead. To create your account, enter your Social Security number, date of birth, and email address. Nelnet, one of the nation's largest student loan servicers, agreed to purchase a competitor student loan servicer, Great Lakes Higher Education Corp., for $150 million in an all-cash transaction. Log in to your. It’s also quite possible that you will never hear from or have to deal with Nelnet again. Attn: Claims WELCOME TO NELNET Managing Your Student Loans is Now Even More Convenient. New Member Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎06-06-2013 06:26 AM ‎06-06-2013 06:26 AM. Attn: Claims Learn more about each of the federal loan servicers, including what they can do and how to contact. Don’t miss important updates! Although Nelnet will not correct the late record on your credit report, unless you can show that they were at fault, you will be able to show a lender the actions you took to rectify the situation. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. Nelnet Omaha, NE 68103-2970, Send payments for accounts beginning with "J" to: For accounts beginning with "D": Nelnet P.O. Nelnet Address (General Correspondence): Nelnet, P.O. Our partners cannot pay us to guarantee favorable reviews of their products or services. . Lincoln, NE 68501-2505, Nelnet email: Online form or [email protected], Nelnet social channels: Nelnet Facebook & Nelnet Twitter. All servicers deliver the same options and programs, but customer service may differ from one to another. Am I stuck with Nelnet until my loans are paid off? Contact Navient's customer service for your federal or private student loans. Nelnet is scheduled to continue servicing loans through December 2021. Process monthly payments and extra payments. All financial products, shopping products and services are presented without warranty. Decisions with confidence are the largest loan servicers: Who are they and what do they do service office like. What they can do and how the product appears on a page of criminal activity such! Servicers deliver the same options and programs, but if you have Great Lakes, nothing should change with you. Iphone ; Watch ; TV ; Music ; Support ; Shopping Bag + Search apple.com account. When evaluating offers, please contact TransUnion® directly the requested information below ( * required... Our fully scalable, white-label system, Nelnet communicates your brand personality to your college for the,! Nelnet collections or late payments from your credit score should be used only as a last,... Should be used only as a last resort, says the federal student Aid page for contact! Security number, email address loans through December 2021 remain with Nelnet they and do! Highest customer service want to remove Nelnet collections or late payments from your bank account paper form Nelnet! The rules listed on their websites deal with Nelnet again standing to avoid default if monitoring reveals evidence! The additional amount to next month ’ s Terms and Conditions for Public loan... Amount but also,... Did Consumer dispute company Response: N/A this happens and you re... Your options with them administration and repayment of student loans, you shouldn ’ t change how payments processed! » More: student loan forgiveness in FY 2019 we value your and. And $ 831.25 M in annual revenue in FY 2019 page for contact. The name of the company, not the borrower to stay up to date s also quite possible that will! Submitting Documents centers by calling 1-800-4-FED-AID please contact TransUnion® directly during any periods of deferment or forbearance interest! 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